BookDoOnline appointment booking for a private practice
The patient books the appointment themselves; the front desk sees every doctor's timetable in one calendar.
How this business works
A private practice or a small clinic: a dentist, an osteopath, a speech therapist, a vet, specialists who see patients a few days a week. Some doctors work in two places.
Bookings go through the front desk by phone. Appointments are first or follow-up, with different lengths and prices.
What gets in the way
The line is busy
At peak hours the front desk cannot keep up, and the patient goes where they can book from a website.
A doctor works in two places
The timetables are kept separately and appointments overlap.
First and follow-up appointments get mixed up
A short follow-up was booked where a long first visit was needed.
Receipts and reports by hand
The till and the timetable live in different programs.
How BookDo handles it
Booking from the website and by link
The patient chooses the branch, the doctor, the type of appointment and the time.
Appointment types as separate services
A first and a follow-up appointment each have their own length and price.
Schedule by branch
A doctor's hours in different branches cannot overlap. The schedule is set for a month and copied.
Receipts
Through ATOL Online: manually from the booking or automatically; the system will not issue a second receipt for the same payment.
Money and reports
Payments by branch and doctor, reports by service and period.
What it looks like
Demo data on screen.
Common questions
Does BookDo have a patient medical record?
No. BookDo covers bookings, the timetable, payments and receipts. Medical documentation should be kept in dedicated software.
Can BookDo be linked to our own software?
The service has an open API and event notifications for developers.
Will it suit a veterinary practice?
Yes, booking by time works the same way.
Try it on your own bookings
Create a workspace and add a couple of services. If you get stuck, write to us: we will set it up together and show your staff how to use it.
Try it free