BookDoOnline booking for massage therapists and spas
A session lasts an hour or two, and nobody can pick up the phone in that time. Bookings keep coming in on their own.
How this business works
A massage therapist sees clients in their own room, visits them at home or works in a salon alongside others. A spa adds programmes for two, steam rituals and wraps.
Sessions are long and the room needs preparing between them. Clients mostly book evenings and weekends, so those are the hours that matter most to fill.
What gets in the way
The phone goes unanswered during a session
The client called, did not get through and booked with someone else.
Evenings are full, mornings are empty
Without a picture of the load it is hard to see when to offer free hours.
Rescheduling takes three messages
The client asks when it is possible, you answer after the session, and by then they have changed their mind.
Settling with therapists
In a salon everyone has a different commission, and counting it in a spreadsheet takes time.
How BookDo handles it
Booking without you
The client opens the link, chooses the programme and the time. You learn about the booking from a notification.
Breaks in the schedule
Working hours and breaks are set for each day; the form does not offer bookings in the breaks.
Clients reschedule themselves
In their account they pick another free time.
Load report
Reports show bookings by therapist, service and month.
Therapist commission
Calculated from completed services; each line shows the date, the service and the amount.
What it looks like
Demo data on screen.
Common questions
I visit clients at home. Will it work?
Booking by time will work. The service does not calculate travel between addresses, so allow for it in the service duration or in breaks.
Can I sell oils and gift vouchers?
Products are added to a booking and written off from stock. Gift vouchers are not available as a separate feature yet.
How many therapists can I add?
The number of specialists is not limited. The plan depends on how many people work in the workspace.
Try it on your own bookings
Create a workspace and add a couple of services. If you get stuck, write to us: we will set it up together and show your staff how to use it.
Try it free