BookDoOnline booking for a car workshop and tyre fitting
In tyre-change season the phone never stops. Let clients take the time themselves while the mechanic works.
How this business works
A small workshop, a tyre fitter, a car wash or a detailing studio works on several bays. Capacity is limited by the number of lifts and hands.
The load is uneven: in tyre-change season the queue runs a week ahead, the rest of the time bays stand idle. Bookings are taken by a mechanic whose hands are busy at that moment.
What gets in the way
A seasonal flood of calls
Half the callers do not get through, the rest hear "call back later".
A live queue
Clients arrive without booking, wait and leave unhappy.
The mechanic is pulled to the phone
Every call is work stopped.
Consumables do not add up
Weights, valves, oil and chemicals go out without a record.
How BookDo handles it
Booking by link
The link can go on the website, in a map listing or in an Avito ad. The client sees the free time and takes it.
A bay or a mechanic with its own schedule
Each bay is set up as a separate unit to book. Two clients will not land on one bay at the same time.
Services with their own duration
Tyre fitting for a car or an SUV, diagnostics, polishing: each service has its time, and the slot is found to fit it.
Extra work on the spot
Found something else to do, added a service to the booking. The system checks whether the bay is free afterwards.
Consumables and goods
Added to the booking as a line and written off from stock. The mechanic's pay is a percentage of completed jobs.
What it looks like
Demo data on screen.
Common questions
Does BookDo have work orders and parts lookup?
No. BookDo handles bookings, payments, stock and payroll. It has no work orders or parts catalogues.
Will Avito messages come into the workspace?
Yes, Avito chats connect to the Chats section together with Telegram, WhatsApp and MAX.
Can I run two locations?
Yes, locations are set up as branches with their own bays and services.
Try it on your own bookings
Create a workspace and add a couple of services. If you get stuck, write to us: we will set it up together and show your staff how to use it.
Try it free